ABITECS Adaptive Business Intelligence Business IT support & managed services
Business IT support and managed services: when something breaks, we've usually seen it before you do. So your operation keeps running.
Metepec, MX
What we do
- Help desk for your team, with no tickets falling through
- Continuous monitoring of servers, networks and services
- Incident response prioritized by impact, not by order received
- Managed backups and tested recovery
- Inventory, patching and updates kept current
One number. We coordinate with your vendors.
FAQ
Do you cover after-hours?
Yes. Continuous monitoring and priority incident response outside business hours.
Do you replace my IT team?
We replace it or reinforce it. We adapt to what you already have.
Do you work with small companies?
Yes, from 5-person teams to multi-site operations.
We already have someone for IT. Why would we need you?
Maybe you don't, and we'll say so. Where we help teams that already have IT is as backup for what falls through the cracks: infrastructure, recovery, and the projects there's never time for.